Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

We use secure, NHS approved software to provide video consultations safely and effectively for our patients.

We use secure, NHS approved software to provide video consultations
safely and effectively for our patients.

Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

Medications

cqc-ratings
nhs

Order Medications

Ways to requestrepeat prescriptions

Ways to request repeat prescriptions

  1. Request your medication online on our website. Please note: this is for registered patient at Shakespeare Road Medical Practice only.
  2. By visiting/phoning your usual pharmacy and asking them to send your request to us.

Please note that we do not accept prescription requests over the phone. 

Ways to requestrepeat prescriptions

Medication and Prescription related requests

We have a number of online request forms to help you get the information you need without having to call the practice.

Prescription _processing_times

Prescription processing times

Request Received                                   Prescription Ready for Collection

Monday before 9:30am                           Thursday

Tuesday before 9:30am                           Friday

Wednesday before 9:30am                     Monday

Thursday before 9:30am                         Tuesday

Friday before 9:30am                               Wednesday

Saturday/Sunday                                      Thursday

 

Prescription requests received after 9.30am will be processed on the next working day.

Please allow three full working days for your request to be processed. For your own safety, please pay particular attention to any notes written on your prescription as they indicate any action that is required before you submit your next request. Failure to do so will result in a delay in processing your request and may also result in a reduction in the number of tablets issued to you.

Urgent requests for medication

Requests for urgent medications should be made before 2.30 pm. If you require your usual medication as an emergency and it is not possible to get a prescription in time it may be possible to obtain a supply from the chemist.

Whilst the vast majority of medication requests are of a non-urgent nature we do provide same day urgent prescriptions for certain medications. This service is strictly limited to the following medications/patient groups:

  • Asthma and COPD reliever inhalers
  • Anticoagulation
  • Insulin, and associated products and other antidiabetic medications
  • Antiepileptics
  • GTN spray
  • Long term steroids & immune suppressants
  • Antipsychotics
  • Anti-arrhythmics
  • Palliative care patients’ medications
  • Long term antibiotics
medication_reivew

Medication reviews

It would not be right or safe for us to issue medication continually without the medication being kept under review. Consequently, a doctor will review your medication periodically and they may ask you to make an appointment to discuss it with them or they may ask you to have a blood test.

Repeat prescriptions for children under 16

As children under the age of 16 cannot have access to the online services via this website, we will accept prescription requests via.

Our Repeat prescription online request form >>

Alternatively, complete a repeat prescription form and hand it into reception.

Paying for prescriptions

Paying for prescriptions

Some patients are entitled to free prescriptions. You can find out if you are entitled to free prescriptions on the NHS.uk website. If you are not entitled to free prescriptions, see the NHS prescription charges below.

How much is the NHS prescription charge?

The current prescription charge is £9.15 per item.

It’s £30.05 for a surgical bra.

A prescription prepayment certificate (PPC) could save you money on NHS prescription costs.

Find out how to save money with a PPC

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